Privacy Policy

Protecting your personal data and assets is our top priority. We are fully committed to this.

RiveriaTrader Pro collects and stores the data required for your trading activity. How this data is collected and stored is explained in the privacy policy below.

Our policy is guided by the following key principles:

• To ensure full transparency in our processes for collecting and storing your personal information:

Our goal is for you to clearly understand how we collect and process all types of data so you can make informed decisions. We have clear guidelines and procedures for managing data on this website. This policy outlines the specific methods we use so you have clear, precise information about how your data is used. You remain in control.

If we determine that you need to be informed about any matter, we will always provide the information promptly. Transparency is our highest priority.

Our skilled and trained team is always available to answer any questions about any aspect of our processes, including our obligations under the laws of Bangladesh. Contact us at: info@riveriatraderpro.com

• We do not permit any use of personal information beyond what is set out in this Privacy Policy.

We may process personal data for the purposes listed below, including ensuring the essential functionality of RiveriaTrader Pro services and connecting trader members with third-party trading platforms. This may also be necessary to maintain and improve the website and services, protect our rights, and comply with applicable regulations or other legal obligations. Finally, personal data may be processed to the extent needed to carry out administrative and other business operations related to the services we provide to you.

RiveriaTrader Pro uses your personal information to provide improved services tailored to your preferences and needs.

• To build the capability to use the tools necessary to protect your personal information and ensure your rights:

You may contact us at any time to request access to all of your personal data. Where required, we can also correct or delete it. Additionally, at your request, we can help transfer that data to you or to a third party you designate. We provide this service and support so you can better exercise your privacy and control rights.

• Keep your personal information secure:

Our security measures are of the highest standard and include bank-grade protection. Even so, absolute security cannot be guaranteed; however, we are committed to continuously updating and improving our systems to achieve the highest possible level of protection and to strengthen existing safeguards.

We maintain a comprehensive privacy policy and high-level security measures.

1. Scope

This policy describes our practices for the collection, processing, and sharing of any and all information related to a natural person.

The terms of this policy apply to natural persons who are identifiable or already identified. In particular, it refers to persons who can be identified (or have already been identified) based on data entrusted to us, data to which we have access, and/or data we may combine.

As defined in this Privacy Policy, “processing” refers specifically to the storage, management, and organization of personal information.

We do not collect information about, or intentionally seek information about, persons under the age of 18. In addition, no one under 18 may use our platform for any purpose. If we identify a user under 18 or data relating to someone under 18, it will be deleted immediately.

2. What types of personal information do we store?

When you register with us, we collect the personal information necessary to provide you access to the services. Where required—for example, to confirm account ownership—we may ask you to provide additional personal information. To ensure and maintain the highest level of service quality, we also collect and analyze information about how you use our platform and how you use the services of our third-party partners.

3. Providing your personal information to the Company is not mandatory.

You are not required to provide your information; however, if you do not, it may limit our ability to provide services. As a result, your ability to use our platform may be restricted.

4. What personal information do we collect? When you access our website, we may collect the following personal information:

We do not collect information that can personally identify you. However, we collect data such as specific account activity, users’ IP addresses, and login dates and times. To ensure maintenance, security, and support, we store system crash reports, browser-related information, and the type of device used to access your account. We also collect information about the language used on your account.

When collecting personal data, if you connect to a third-party trading platform through us, we only receive and store the information you have consented to share.

The personal information you provide to third-party platforms may include: full name, address, phone number, and email address.

5. Why does the Company need my personal information, and is it lawful for them to do so?

The Company collects, stores, and processes your personal information solely for the purposes stated in this policy. All uses and processing described above are carried out in accordance with applicable laws in Bangladesh.

The Company may not use, process, or transfer your data unless it complies with applicable laws in Bangladesh. The legal bases for such processing are as follows:

• You have authorized the Company to store and process your personal data. By submitting your data to the Company, you authorize us to transfer that data to an appropriate third-party trading platform. You have provided consent for the processing of your personal data for one or more purposes.
• The Company may need to store and process your personal data for other purposes, such as improving service quality, establishing or defending legal claims, and pursuing legitimate interests.
• Processing is necessary to comply with a legal obligation.

If you would like more detailed information about the Company’s data processing, feel free to contact us by email.

Below you will find a list of specific uses of your personal data, along with the legal bases we rely on to process it.

6. Transfer of personal information to third parties

To store and process IP addresses, conduct user surveys and analytics, and provide other related services, the Company may share non-identifiable personal information with third-party service providers.

At your request, we will share the specific personal information you provide with third-party service providers. In such cases, the use of your data will be governed by the privacy policies of those entities, which may include multiple digital trading platforms.

To improve customer service and overall quality, the Company may share personal information with its affiliates and partners.

Where required by law, or to protect the rights and property of the Company and its third-party partners, we may disclose information to law enforcement or relevant regulatory authorities.

During significant business transactions such as a sale, fundraising, or borrowing, relevant information may be disclosed lawfully and appropriately. This may also include events such as a merger, reorganization, consolidation, or bankruptcy, as permitted by applicable law.

7. Cookies and third-party services

For website analytics and cooperation with advertising partners, cookies and similar technologies may be used in accordance with applicable laws and customary practices.

Cookies—small data files stored on your device when you visit a website—are used to collect information about browsing behavior, preferences, and interests. The primary purpose of cookies is to personalize and improve your experience. They help us remember your settings and preferences and tailor services accordingly. Cookies are also used to collect statistical information for site analytics and strategic planning.

Generally, this site uses two main types of cookies. Session cookies are temporary and remain in your browser only during your session; they are deleted when you close the browser. Persistent cookies remain stored in your browser after your session ends. They help the site recognize you as a returning visitor and make site usage easier.

Types of cookies:

Where required, cookies may be used based on the intended purpose:

Cookies have been blocked or deleted

If you want to delete cookies or prevent cookies from being set, you must do so through your browser settings. Follow the links below for step-by-step instructions for the most popular browsers.

• Firefox
• Microsoft Edge
• Google Chrome
• Safari

If you block cookies, some site features and functions may not work as expected.

Online Tracking Notice

Your personal information will be retained for as long as necessary to perform the required activities described elsewhere in this policy. It may also be retained for a longer period where required under local laws, regulations, and Company policies.

Your personal data—based on your request and discretion—will be shared with third-party trading platforms for 12 months. After the initial 12-month period, and subject to your consent, the data will be shared for an additional 12 months.

As part of our operations, we regularly review all personal information to determine whether it is still required.

9. Transfer of personal information to third countries or international organizations

For service delivery needs or security reasons, personal data may sometimes be transferred to third countries (countries outside your own) and to international organizations in compliance with all applicable security protocols. In addition to protecting your data, we follow high-standard data security protocols to ensure your access to legal remedies and rights in all cases.

All residents within the EEA (European Economic Area) are covered by data protection and security measures.

• Data transfers are always carried out under the EU’s legal jurisdiction and authority and in accordance with the standard data protection protocols referenced in Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (“GDPR”).
• Any and all data exchanges between public bodies or authorities are carried out pursuant to Article 46(2). This is a legally binding and enforceable contract.
• Under GDPR Article 46(2)(c), the European Commission’s Standard Contractual Clauses define the terms for data transfers, and transfers are carried out accordingly. The clauses can be found and read at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en

To learn more about the specific safeguards the Company implements to protect your personal data when transferring it to third countries, email your request to info@wealthwaydigital.uk

10. Security of personal information

Personal data is protected through top-tier technical and organizational measures that follow gold-standard practices. These measures provide effective, robust protection against unlawful or accidental destruction, loss, or alteration of data.

While we exercise the highest level of care and follow recognized best practices for data protection as required by law, we cannot guarantee that your personal data will be stored without flaws in all circumstances. Therefore, we cannot be held liable for any disclosure of personal data or for incidental, intangible, or consequential damages, including events beyond our control such as transmission errors, unauthorized third-party access, or other similar causes.

If we receive a legally enforceable request or instruction from a regulator or law enforcement authority, we may be required to share your personal information with those authorities. Once the information is shared due to legal obligation, we cannot control how those agencies process, store, or protect your information thereafter.

Any information transmitted over the internet, including personal information, carries an inherent risk of interception and is not 100% secure. The Company cannot guarantee the security of any data transmitted online.

11. Hyperlinks to third-party websites

This website may contain links to third-party applications and websites. Please note that these are not our affiliates and are not under our control; furthermore, our Privacy Policy does not apply to them. They have their own policies and priorities for collecting and processing personal information, and we are not responsible for those activities. Please use them at your own discretion.

Before providing personal information on any company’s or service’s website, be sure to read their privacy policy. Confirm that their practices for collecting, using, and processing information align with your preferences and priorities. If you choose to share any information, do so directly with the service provider.

12. Policy updates

We reserve the right to update or amend this policy at any time. We will provide notice of changes through the website and other applicable channels. The updated version of the Privacy Policy will be posted on the website and, unless otherwise stated, will take effect immediately upon publication.

13. Your rights regarding your personal data

You have full control and the final say over the use of your personal data, including the right to verify accuracy, correct errors, and/or delete data, as well as to restrict the scope and nature of any data processing we carry out.

EEA residents will find relevant information for them on this page:

Your personal information is protected under the rights outlined here. You can exercise these rights immediately by emailing the address below.

Access to your rights

If the personal information you have provided to us is accurate, you can access it at any time. If any of your personal information is being processed, it is accessible to us and therefore verifiable.

You may request your personal data for review at any time, and it will be provided to you electronically. In addition to the copy provided, if you request further copies of your data under processing, a reasonable fee may apply.

No right described in law or in this Privacy Policy may be exercised in a way that infringes another person’s rights. If that occurs—i.e., if it impairs another person’s rights and freedoms—the Company reserves the right to refuse or limit access to personal information.

Right to rectification

If there is any inaccuracy in your personal information—whether due to omission or incorrect data—you or the Company may correct it to ensure proper processing.

Right to erasure

You have the full right to request the deletion of personal data in the following circumstances: (1) where your personal data is processed without your consent or beyond legal limits; (2) where you request deletion and the Company has no legal obligation to retain it; (3) where you no longer accept any data processing by us or any third-party provider—even if lawful and within our/their legitimate interests; and (4) where we are required to erase your data under applicable law.

The right to erasure may be overridden by legal obligations imposed by EU or Member State law. Similarly, where data is required for the establishment, exercise, or defense of legal claims, this right may not apply.

Right to restrict processing

You have the right to request restrictions on the processing of your personal data if you believe it contains inaccuracies.

If you request that we restrict the use of your personal data, we will comply except in the following cases: (1) where EU or Member State law prohibits it; (2) with your consent, where it is necessary to defend against or enforce legal claims; (3) to protect the rights of another natural person.

Right to data portability

You have the right to access and review any personal data you have provided if you have consented to its collection and processing in any form and the processing is carried out by automated means.

Where technically feasible, you have the right to request the transfer of any or all of your personal data to another company or organization. This does not affect your right to delete your data. However, this right may not be exercised if it infringes the rights or freedoms of another natural person.

Right to object to processing

Even where the Company or third-party service providers have legitimate interests, you may object to processing and request that it stop. However, this right does not apply where there is a compelling legal basis to continue processing—such as defending against or enforcing legal claims. In such cases, we may continue processing your personal data.

You may request at any time that your personal information not be processed for direct marketing purposes.

Right to withdraw or refuse consent

At any time and where applicable, you have the right to withdraw your consent to our processing of your personal information with immediate effect. This will not have retroactive effect on processing carried out before the withdrawal.

If you are dissatisfied for any reason, you have the right to lodge a complaint with the relevant legal, regulatory, or supervisory authority.

If you believe your rights and freedoms have been violated during the processing of your personal data, EU Member States have established supervisory and regulatory authorities for this purpose. You may file a complaint with such authorities at your discretion.

Section 13 explains situations in which your rights regarding personal data may be restricted under EU or Member State law.

After receiving your request related to your personal data and its processing, we will provide access to the requested information in accordance with the provisions described in Section 13 of this policy. Depending on the number and nature of requests, we reserve the right to extend the relevant timeframe by up to two months. If necessary, we will inform you of any extension within one month of receiving your request.

Unless required otherwise by law or Section 13, the requested information will be provided electronically free of charge. If we consider a request to be unfounded, excessive, or repetitive, we reserve the right to charge a reasonable fee or refuse the request.

If we have reasonable doubts about the identity of the person requesting personal data, we reserve the right to request additional proof of identity for data protection and security purposes.